Privacy Policy
This Privacy Policy applies to xyxedi.shop.
In order to use the various services operated by our Group (hereinafter collectively referred to as the "Services"), we kindly request that our customers carefully read the following "Privacy Policy".
Information Collected
For the purposes of "4. Use of Collected Information" (hereinafter, paragraphs (1) and (2) are collectively referred to as the "Collected Information"), our Group collects the following information.
Information Collected by Our Group from Customers
Personal information refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Law (Law No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Law").
Information.
Name, date of birth, gender, occupation, and other information that can identify a specific individual.
Address, telephone number, account information (email address, password, etc.), nickname, etc., and information used in conjunction with specific personal information.
Credit Card Information
Interests, family members, age, and other personal information
Used in conjunction with personal information
Customer Authentication
Information submitted to our Group by customers regarding shops, members, shop owners, etc., when requesting and using this Service.
Services.
Information obtained by our Group related to your use of this service.
We will collect the following information related to your use of this service, whether or not it involves personal information:
Information related to your use and viewing of this service, such as the service content used, the date and time of use, the number of times used, and your online behavior during your use of the service (including cookie information, access information (including logs, device usage information, operating system information, location information, and other usage status-related information, as well as IP address, browser information, browser language, and other customer communication-related information)).
Posts, photos, videos, comments, transaction information, reviews, and other information you publish or transmit on this service.
Information related to your payment status for using this service. 2. Information Collection Methods
Our Group collects customer information using this service through the following methods:
How to directly access this service
Customers provide information to our Group via email, letters, written forms, telephone, etc. (Our Group will record telephone conversations with customers to improve service quality.) (For example, customer responses, etc.)
Data collection methods when customers use and browse this service
With the customer's consent, we will mechanically collect content that customers see on third-party services.
3. Information Acquisition Management
Employees of the Group involved in the management and use of information will strictly manage information obtained from customers and take measures to prevent unauthorized access, loss, disclosure, or alteration of personal information. We will make every effort to properly handle personal information and maintain caution in our business operations.
Purpose of Information Acquisition
The Group will use the acquired information for the purposes disclosed to customers at the time of acquisition/collection, the purposes specified in the Terms of Use, or the following purposes:
To contact customers and provide various information related to this service.
To provide this service.
To simplify the input of information required when registering as a user of this service.
To coordinate information related to customer service requests.
To confirm emails sent with service requests.
To confirm and deliver purchases related to this service.
To process requests, payments, and confirmations related to this service.
To send you rewards for surveys and other activities conducted in cooperation with us.
To send you prizes, raffles, etc., that you have applied for in order to investigate and analyze your use of this service.
To improve and refine the content of this service to make it more satisfactory, or to develop new services.
For credit assessment and credit management related to this service.
To personalize the content of this service according to customer preferences.
To survey customer satisfaction with this service.
To statistically process and summarize the collected information, and publish it in the form of survey results.
To conduct research and development on this service and new services.
For marketing purposes, such as providing information and notifications about this service, new services, and other ancillary services.
To seek your cooperation in participating in surveys, various activities, reporting results, etc.
To distribute or display advertisements from our group or third parties.
Distribute orDisclosing product information in services provided by the Group or third parties.
Resolving issues related to this service.
Preventing unauthorized use and ensuring security. Security of this service.
5. Providing Acquired Information to Third Parties The Group will provide acquired information to third parties in the following circumstances:
When providing service information that the Group deems necessary for providing the service.
Customers should only use other customer information provided to the extent necessary for using the service in accordance with the Terms of Service, and may not use other customers' information without their prior consent. Such information will not be provided to any third party. Furthermore, the acquired information will be disclosed in the service within a period determined by the Group.
When the Group deems it necessary to operate and provide the service.
We use courier companies, payment agents, subcontractors, and other third parties to deliver products, collect payments, respond to customer inquiries, respond to inquiries made by the Group to customers, and provide related after-sales services, etc.
When the Group deems it necessary to provide information to resolve disputes with third parties or protect the rights of service users or third parties.
For the purpose of investigating and analyzing service usage, the Group will provide information to third parties entrusted to conduct such investigations and analyses.
We will provide information to third parties for the distribution or display of advertisements by the Group or third parties.
We will provide product information to third parties for distribution or display within services provided by the Group or third parties.
We will provide information to academic research institutions for academic research purposes.
To detect and prevent fraud by credit card issuers, we will collect your account information and purchase records, information recorded when you use this service, and other information you provide.
Furthermore, if the Group deems it necessary to provide the information obtained, we will provide such information with the customer's consent.
We will outsource the processing of the obtained information to third parties.
The Group may use the obtained information to achieve the purposes outlined in "4. Use of the Obtained Information". In such cases, we will rigorously review contractors to ensure they meet the Group's selection criteria and ensure that the obtained information is properly processed.
We will share the obtained information among the Group's companies to achieve the purposes outlined in "4. Use of the Obtained Information".
Shared Use
Information Obtained: “1. Information to be Obtained”
Scope of Shared Users: This Group, as defined in the preface to the “Privacy Policy”
Objectives Achieved by Shared Users: “4. Purpose of Obtaining Information”
Responsible Party for Information Sharing
Mercari Co., Ltd. (Management)
Use of Cookies, etc.
You can configure whether to allow the use of cookies. Many web browsers automatically allow the use of cookies, but you can also change your browser settings to block the use of cookies.
If you disable the use of cookies, you may not be able to use this service properly, or advertising settings that require cookies may not work.
The Group automatically receives information from your browser regarding cookies, advertising/page views, and your usage environment and records it on our servers. When you log in to this service, the Group also automatically enters your email address. We use this information to improve the service: for convenience (e.g., maintaining and protecting sessions), security purposes (e.g., maintaining and protecting sessions), considering the launch of new services, and making the service and advertising content more in line with customer needs.
For more information on the use of cookies, etc., please see the Cookie Policy.
Use of "Logs" and "Device Information," etc.
Logs
The Group collects information such as IP address, browser type, and browser language automatically generated when users access this service.
This information is used to analyze the user environment, provide better services, and prevent fraudulent activities that interfere with normal services. The storage and management of search-related records do not identify individuals and are used for purposes such as creating statistical data.
Device Information
The Group may collect device information, such as device identification information.
This information is used to provide better services and prevent fraudulent activities that interfere with normal services.
The Group may correct personal information.
Changes to personal information, such as city, town, township, etc., and financial names, may affect product delivery or billing.If a financial institution or credit card's expiration date is approaching, the Group may change the recorded personal information.
Management and Security of Personal Information
The Group securely stores the collected information on servers located in a secure environment.